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Site Privacy and Cookies Policy

This is the privacy and cookies policy for (Site).  The Site is operated by or on behalf of Albanian Info ltd, publisher of Albanian Post and Fjala e Lire (we, us and our).  For the purposes of the Data Protection Act 2019 and the General Data Protection Regulations (together with the "Data Protection Legislation"), we are the data controller.

We are committed to protecting your privacy online. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information; what we do with it and what controls you have.

By using the Site, you consent to the collection and use of information in accordance with this privacy policy.

We reserve the right to change this privacy policy from time to time by changing it on the Site.  This privacy policy was last updated on 28 November 2019.

Information we may collect from you

We may collect and process the following information about you:

  • information (such as your name, email address, postal address and telephone number) that you provide by completing forms on the Site, including if you register as a user of the Site, upload or submit any material via the Site, or request any information;

  • in connection with an account sign-in facility, your password and log-in details;

  • your preferences, which helps us provide you with a more tailored service;

  • communications you send to us, for example, to report a problem or to submit queries, concerns or comments regarding the Site or its content;

  • information from surveys that we may, from time to time, run on the Site for research purposes, if you choose to respond to them;

  • details of your visits to the Site, the resources you access and any data you download;

  • if you make any payments via the Site, your financial information (like your credit or debit card numbers);

  • your IP address and/or unique identifier linked to your mobile device; and

  • information obtained from your social networking profile, if you log-in via a social networking site.


You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.  By using the Site and/or signing up to the Site, you unequivocally agree to our processing of the above listed personal data.


Uses made of your information

We will use the information you provide to:

  • administer your account with us;

  • verify and carry out financial transactions in relation to payments you make through the Site;

  • share with third parties necessary to process your transactions with us, such as credit card companies, banks and ticket dispatchers;

  • exchange information with other companies for fraud protection and credit risk reduction;

  • audit the downloading of data from the Site;

  • improve the layout and/or content of the pages of the Site and customise them for users;

  • identify visitors to the Site;

  • carry out research on our users' demographics and tracking of sales data;

  • send to you emails regarding newly posted content which appears on the Site; and

  • disclose to lawful authorities when required to do so by law.


We will also use information you provide to us for the purposes of contacting you with information or offers regarding upcoming events, products, services or surveys. This shall only be done with your consent and our direct marketing policy which is explained in full below.


Additional information

When you visit the Site, we may automatically collect additional information about you, such as the type of phone or operating system you use and, the type of internet browser you use and the website from which you have come to the site. We will also collect your IP address (the unique address which identifies your home computer on the internet) or the unique identifier (which is linked to your mobile device) which are automatically recognised by our servers. You cannot be identified solely from this information and it is only used to assist us in providing an effective service on the Site and to collect broad demographic information for aggregate use.


The website uses cookies to store certain information. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Although they do identify a user's device, cookies do not personally identify users. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the internet.


For more information about how we use cookies and other tracking devices, please refer to our Cookie Policy.


Information sharing

We may disclose aggregate statistics about visitors to the Site and Site users in order to describe our services to prospective partners, advertisers, and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.


We may disclose your personal information to any of our affiliates, or to our agents or contractors who assist us in providing the services we offer through the Site, processing transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in other tasks, from time to time.  Our agents and contractors will only use your information to the extent necessary to perform their functions.


In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.


We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or cybercrime or to protect the Site or enforce the terms under which you transact with us or enforce the rights, property or personal safety of any person.


Public forums

The Site may, from time to time, make public forums and or comments sections available to its users.  Any information that is disclosed in these areas becomes public information and you should exercise caution when using these and never disclose your personal information.

External links


The Site may, from time to time, contain links to external sites.  We are not responsible for the privacy policies or the content of such sites.


Marketing to you

We may send you information we think you may find useful by email, including information about the latest or upcoming content featured on the Site, provided you have indicated that you do not object to being contacted for these purposes and we will always give you the option to opt-out of receiving further emails.


You can exercise this right at any time by contacting us using the contact details at the end of this privacy policy.



We place great importance on the security of all personally identifiable information associated with our users.  We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.  For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to personal information.  Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.


You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via the Site whilst it is in transit over the internet and any such submission is at your own risk.


Storage of your information

Information that you submit via the Site is sent to and stored on secure servers located in the United Kingdom and other European Economic Area countries. This is necessary in order to process the information. Information submitted by you may be transferred by us to our other offices and/or to the third parties mentioned in the circumstances described above, which may be situated outside the European Economic Area and may be processed by staff operating outside the European Economic Area.  By submitting information via the Site, you agree to this storing, processing and/or transfer.


Your rights

You have a legal right under the Data Protection Legislation to a copy of all the personal information about you held by us. On request, we will provide you with a copy of this information.  You also have a right to correct any errors in that information and the right to withdraw to consent to any processing of your personal data.  As mentioned above, you have a right to prevent the use of your personal information for direct marketing purposes.





When you interact with the Site, we try to make that experience simple and meaningful. When you visit our Site third parties providing services on our behalf (for example, Google Analytics, social networking sites, etc.) send cookies to your computer or mobile device (depending on how you access the site).  Cookies are small pieces of information which are issued to your computer when you visit a website and which store and sometimes track information about your use of the site.  Some of these cookies only for the duration of your web session and expire when you close your Site. These are known as "session cookies". Other cookies are used to remember you when you return to the Site and will last for longer. These are known as "persistent cookies".


The cookies:

  • remember that you have visited us before; this means we can identify the number of unique visitors we receive; and

  • collect statistical information about how you use the Site so that we can improve the Site and learn which parts of the website are most popular to visitors.


Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set.  You can also learn more about cookies by visiting which includes additional useful information on cookies and how to block cookies using different types of browser. Please note, however, that by blocking or deleting cookies used on the Site you may not be able to take full advantage of the Site if you do so.

In addition to cookies, tracking Gifs may be set by third parties in respect of your use of the Site. Tracking Gifs are small image files within the content of our Site or the body of our newsletters so third parties can understand what parts of the website are visited or whether particular content is of interest.


Contacting us

Please submit any questions, concerns or comments you have about this privacy policy or any requests concerning your personal data by email to

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